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- Literature support and information retrieval
- Training staff members to use the wide range of information resources available in the Virtual Library
- Sourcing specific literature and documents as and when needed
- Sourcing information resources through Inter-library loans - nationally and internationally
- Keeping researchers abreast of developments in their research areas
- Updating the library collection with resources that represent various research focus areas of the HSRC
- Conducting similarity checks
- Compilation of citation reports
- Assistance with ORCID profiles
- Assistance with Google Scholar profiles
